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Housing Resources

Housing Stabilization Program - Case Management and Rental Assistance (up to $1000 for first payment)

  • Neighborhood Place's Housing Stabilization Program is designed to assist income eligible households with both long and short-term rental with case management assistance.
  • Program participants can expect a case management experience that strongly emphasizes the development of self-sufficiency by focusing on employment, education, housing, wellness, and/or income management goals.
  • Household must have earned income within the previous six months (at least one member with a documented work history of at least 250 hours); be willing to participate in case management; and meet other eligibility criteria.
  • Appointments can be made on a first-come, first-served basis via an automated scheduler at (502) 308-3344 or through this website .
  • Please note, more appointments are added at the end of every month so please check back in around the 27th of every month.
  • Click here to learn more.
Tenant and Landlord Mediation
  • Eviction Prevention Mediation is a process where tenants, property managers and/or landlords (“disputing parties”) agree to allow a neutral third party (“Mediator”) to assist in resolving the complex issue of nonpayment of rent to avoid costly and time-consuming eviction filings through the judicial system.
  • Eviction Prevention Mediation empowers “disputing parties” to design their own solutions through a legally binding Mediation Settlement Agreement where everybody WINS.
  • Click here to apply.
Security Deposit Assistance
  • The Louisville Urban League is providing deposit assistance through a Louisville Metro Government-funded program. The assistance can cover the deposit and the first month’s rent on a new unit for those who qualify.
  • Please note: you must already have located and been approved for the new housing unit before applying for assistance.
  • The application is open from the 1st through the 20th of every month.
  • Click here to learn more.
Mortgage Assistance
  • The Homeowner Assistance Fund (HOAF) helps homeowners impacted by COVID with their mortgage and other housing-related expenses so they can avoid foreclosure.
    Visit protectmykyhome.org to learn more and apply.

Food Resources

Food Assistance
  • Financial assistance for basic needs are extremely limited in Louisville right now.
    Another option is to rely on food pantries for your families’ needs so that money might be able to go to utility bills and rent.
    To find food pantries closest to you and their contact information, go to Care’s website here .

Legal Resources

Court Dockets
  • Eviction cases are heard in district court. Click here to search to see if your landlord has filed an eviction on you by visiting the website on the left.
    After you click on the link look on the left side of the website and click on the following options:
    • County: Jefferson Fam Crt/Cic district (or your the county you live in)
    • Division: district
    • Date: click on the appropriate date
    • Courtroom: 308
    • Division: All
Public Court Records
  • Click here to search your name and see if your landlord has filed an eviction.
  • Click on the link to your left and then:
  • Click on “Find a case”
  • Click on “Search by case”
  • Type in your first and last name + your birthday
Legal support (Louisville)
  • Call the Legal Aid Society at 502-584-1254 (leave a message if they don’t answer)
  • Legal Aid is a free service that can advise people about their rights in eviction court and may be able to represent you during your case.
  • If you are a person with lower income and have a child living in the home, you may be guaranteed legal representation.
Lexington Fair Housing Council
  • The Lexington Fair Housing Council serves all of Kentucky and not just Lexington and supports Kentucians dealing with housing discrimination issues including landlords refusing to accept renters using Section 8.
  • You can submit an online request for a fair housing investigation at this link:https://lexingtonfairhousing.com/complaint/ or call (859) 971 8067 ext. 104
Legal support (Outside of Louisville) Kentucky Lawyer Referral Service
  • Call the Kentucky Lawyer Referral Service at 502-583-1801 for a referral to a lawyer.
    The Kentucky Lawyer Referral Service is not affiliated with the Kentucky Bar Association.
Eviction Court 101
  • Review this document to learn more about how the eviction process works in Jefferson County.
  • Review this document if you need help learning how to use Zoom to join court virtually.
Jury Trial FAQs
  • Review this document for information on your right to request a jury trial if you want to defend yourself against your landlord in front of a jury.

Utilities Resources

Utility Assistance (LIHEAP Program at the Neighborhood Places)
  • The Louisville Metro Office of Resilience and Community Services is now accepting appointments for the annual Crisis Component of the Low Income Home Energy Assistance Program (LIHEAP).
  • Applicants must be Jefferson County residents with a household income at or below 150 percent of the federal poverty guidelines.
  • Residents wishing to apply must schedule an appointment utilizing the online system below or by calling our automated phone appointment system at 502-991-8391.
  • Eligible households can apply for one or both LIHEAP Summer Cooling Subsidy (LG&E) and LIHWAP (Water) Subsidy with one single appointment.
  • Crisis benefits will cover the minimum needed to alleviate the crisis, not to exceed the local cost for a deliverable supply of the household’s primary heating fuel or $400 for gas or electric.
    Households can reapply each time they experience a crisis until they reach their maximum benefit. Benefits are paid directly to the fuel vendor.
  • Click here to make an appointment.
Utility Assistance (Community Winterhelp and Utility Assistance with the Community Ministries)
  • Reach out to your local Community Ministry to determine their application process for utility assistance.
  • To begin, put your address into this interactive map and click on the top result to learn more about your ministry.

Phone Numbers

Department Telephone Notes
Louisville Metro Department of Inspections 502-574-3321
Louisville Metro Department of Health and Wellness 502-574-5000
Louisville Metro Human Relations Commission 502-574-3631 The Louisville Metro Human Relations Commission has legally-chartered responsibilities to enforce anti-discrimination laws in Louisville Metro/Jefferson County including housing discrimination.
The Attorney General Consumer Protection Division 502-696-5389 The Attorney General's Office of Consumer Protection safeguards Kentuckians from unfair business practices by enforcing the Kentucky Consumer Protection Act (KCPA).
The KCPA protects Kentucky's citizens from "unfair, false, misleading, or deceptive acts or practices in trade or commerce."

Report Scams: Kentuckians should report scams to the Office of the Attorney General by calling 888-432-9257 or completing a scam complaint online..